Terms & Conditions
Last updated: August 2026
1. Introduction
These Terms & Conditions govern your access to and use of the Red Door Pizza website (www.reddoorpizza.com.au). By browsing this site, placing an order through our online ordering system, or contacting us through any form on this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue use of this website.
2. Website Maintenance & Development
This website was designed and developed, and is maintained by The Stockit on behalf of Red Door Pizza. All operational website enquiries regarding development or technical maintenance should be directed to the developer, while enquiries regarding products, orders, and business operations remain with Red Door Pizza.
3. Menu Items, Pricing & Availability
We take great care to display our menu, pricing, and daily specials accurately. However, all menu items, prices, and availability are subject to change without notice. Seasonal ingredients and locally sourced produce may occasionally affect availability, and we reserve the right to substitute items where necessary.
4. Online Orders
Online orders are placed through our third-party ordering platform, WowApps. When you place an order, you agree to provide accurate and current information, including your name, contact number, and delivery or pickup details. Order confirmation is issued once your payment has been processed. If an item becomes unavailable after you place an order, we will contact you to arrange a suitable alternative or a refund of the affected item.
5. Reservations & Functions
Table bookings and function enquiries submitted through this website are requests only and are not confirmed until you receive confirmation from our team. For private functions and group events, a deposit may be required, and our functions team will confirm final arrangements with you directly.
6. Intellectual Property
All text, photography, logos, branding, graphics, and design on this website are the property of Red Door Pizza or used with permission, and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any material from this website without our prior written consent.
7. Third-Party Links & Services
This website contains links to third-party services, including our online ordering platform, social media pages, and mapping services. These links are provided for your convenience, and we are not responsible for the content, policies, or practices of any third-party websites.
8. Limitation of Liability
To the fullest extent permitted by law, Red Door Pizza shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or reliance on the information contained on it. Nothing in these terms excludes, restricts, or modifies any consumer guarantees under Australian Consumer Law.
9. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes arising in connection with this website or these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. The most current version will always be published on this page, and continued use of the website constitutes acceptance of any changes.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at 401 Warrenheip St, Buninyong VIC 3357, Australia, call us on (03) 5341 8235, or visit our contact page.