Privacy Policy

1. Introduction

Red Door Pizza respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website (www.reddoorpizza.com.au), place an online order, or contact us. By using this website, you consent to the practices described in this policy.

2. Website Ownership & Maintenance

This website is designed, developed, and maintained by The Stockit, which supports the technical operation of the site on our behalf. Any personal information collected through this website is handled in accordance with this policy by Red Door Pizza.

3. Information We Collect

• Contact details you provide voluntarily, such as your name, email address, and phone number when submitting a booking, function enquiry, or general enquiry.
• Order details processed through our third-party ordering platform, including items purchased, delivery address, and payment confirmation.
• General, non-identifying usage data such as pages visited, browser type, and device type, collected to help us improve the website.

4. How We Use Your Information

• To respond to your enquiries, bookings, and function requests.
• To process and fulfil online orders for pickup or delivery.
• To improve our website, menu, and customer service.
• To comply with legal and regulatory obligations where required.

5. Third-Party Services

We rely on trusted third parties to operate parts of our business, including WowApps for online ordering, Google Maps for location services, and social media platforms such as Instagram and Facebook. These providers may collect information in accordance with their own privacy policies. We encourage you to review those policies before using these services. We do not sell or rent your personal information to any third party.

6. Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and understand how the site is used. You can adjust your browser settings at any time to refuse cookies; however, some features of the website may not function correctly as a result.

7. Data Storage & Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access or disclosure. Information submitted through this website is transmitted securely and stored only for as long as necessary to fulfil the purposes outlined in this policy.

8. Your Rights & Access

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below, and we will respond within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, so please check back periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at 401 Warrenheip St, Buninyong VIC 3357, Australia, call us on (03) 5341 8235, or visit our contact page.